Stop Chasing Medicare Batches. We've Got Your Books.
Most bookkeepers don't understand Halaxy, Splose, NDIS or how Medicare actually pays. We do, and we'll take the financial side of your practice off your hands.
Geelong-based, servicing physio, OT and speech practices across VIC & NSW.
We work with
Also handles Medicare, HiCAPS, NDIS, Medibank, BUPA, HCF and NIB
Book your free practice audit.
Tell us about your practice. We'll call back to walk through where your setup is exposed and what cleaning it up would look like, no sales pressure.
If your bookkeeper has never seen a Halaxy export, your BAS is at risk.
Medicare batches, private health remittances, NDIS classification, mixed payroll, clinical software that won't talk to Xero. Most bookkeepers aren't set up for any of it. We are.
Reconciling Medicare can eat a Sunday
Bulk billing batches arrive days after the service date across multiple line items. Medibank, BUPA, HCF and NIB each pay on their own schedule and format. Get it wrong and your income is misstated and your BAS goes out the door wrong.
Mixed payroll is where super gets wrong
Employed practitioners, casual staff and contractors each fall under different Modern Award rates, super thresholds and STP rules. Get the setup wrong and you're underpaying super, overpaying tax, or both.
Not all your income is GST-free, and the line isn't obvious
Clinical services are exempt, but product sales, room hire, telehealth coaching and some NDIS services may not be. Misclassifying income causes BAS errors and ATO exposure.
Bookkeeping that actually understands your practice.
Allied health practices deserve a bookkeeper who actually understands Medicare, Halaxy and a mixed payroll, not a generalist who only shows up at BAS time.
That's why True Tally takes on a small number of clients, learns how your practice actually runs, and stays in regular contact, so the financial side of your business makes sense year-round.
Registered BAS Agent·Certified Xero Advisor·Halaxy & Splose specialist
We specialise in three practice types.
We built this service around physiotherapy, occupational therapy and speech pathology, because those practices have the most layered billing, Medicare, private health, NDIS, Halaxy or Splose, often all at once. We also work with optometry, dental, naturopathy, podiatry and other allied health practices.
Physiotherapy
Medicare, private health, NDIS, Halaxy or Splose.
Occupational Therapy
NDIS plan management, Splose workflows, mixed funding.
Speech Pathology
NDIS-funded services, private billing, small team payroll.
Optometry
Medicare and private health reconciliation, equipment depreciation.
Dental Practices
HiCAPS, private billing, multi-practitioner payroll.
Naturopathy & Holistic Health
Private fee, product sales, GST classification.
Everything between your clinical software and the ATO.
Halaxy & Splose Reconciliation
We pull payment data from Halaxy or Splose and reconcile it against your bank, catching gaps, duplicates and timing mismatches before they reach your BAS.
Bulk Billing Reconciliation
Medicare batch payments are notoriously difficult to match line by line. We handle the reconciliation every month so your income is accurate and your BAS is clean.
Private Health Fund Claims
Medibank, BUPA, HCF, NIB, each insurer pays differently and on a different schedule. We reconcile all private health payments and keep your receivables current.
NDIS Income Tracking
We set up the right Xero categories for NDIS-funded services and correctly classify plan-managed, agency-managed and self-managed clients, so your income reporting matches what the NDIA actually paid you.
BAS Lodgement
We correctly classify GST-exempt clinical income against taxable non-clinical income. True Tally has a registered BAS Agent on the team.
Payroll, STP & Superannuation
Award interpretation, Single Touch Payroll reporting, leave liability tracking and super, for mixed teams of practitioners and support staff.
Xero Setup & Chart of Accounts
We configure Xero for health practices, income split by Medicare, private health, NDIS and private fee, so your P&L tells you which income stream is actually paying the bills. Certified Xero Advisor on the team.
Monthly Reporting & Check-Ins
Regular P&L, Balance Sheet, aged receivables and quarterly financial health check sessions so you always know where your practice stands.
We're not a transactional bookkeeper who only appears at BAS time.
Specialist, not generalist. Accessible, not brochure-ware. Year-round, not seasonal.
Year-round support, not just BAS season
You'll hear from us regularly. Real support when you need it, all year round, not just in March and September.
We translate accountant-speak
Ask anything about your numbers, no question too small. You should always know where your practice stands financially, in plain English, not jargon.
Fixed monthly fee, no surprises
One predictable fee scoped to your practice. No hourly billing anxiety. No invoice shock at the end of the month.
Allied health specialists, not generalists
We know Halaxy, Splose, Medicare, NDIS and HiCAPS. You won't spend time explaining how your practice gets paid.
Up and running in three steps.
No lengthy onboarding. No technical set up on your end. We handle the transition.
Free 30-minute audit call
We review your current setup, identify compliance gaps, and work out what your practice actually needs. No obligation, no sales pressure.
File setup & clean-up
We take over your Xero file, configure the right chart of accounts, connect Halaxy or Splose, and get everything reconciled and current.
Ongoing monthly bookkeeping
Reconciliations, BAS lodgements, payroll and regular check-ins, on a fixed monthly fee. You focus on your patients.
What our clients say.
Real Google reviews from allied health practices and small businesses we work with.
Ready to take the books off your plate?
Book a free 30-minute audit call. We'll review your current setup, flag any BAS or compliance exposure, and you'll know whether we're a fit, no sales pressure.
Servicing physio, OT and speech therapy practices across VIC & NSW.
Frequently asked questions.
Do you work with Halaxy and Splose?
Yes, we're familiar with both platforms and know how to pull payment data and reconcile it against your bank and Xero. If you're using a different practice management system, get in touch and we'll confirm whether we can work with it.
Are allied health services GST-free?
Most clinical services provided by registered allied health practitioners are GST-free under the health services exemption. However non-clinical income, product sales, room hire, telehealth coaching, some NDIS services, may attract GST. Getting this right is critical for your BAS and something we handle carefully for every client.
How do you handle Medicare bulk billing reconciliation?
Medicare pays in batches, often days after the service date, and the remittance doesn't always match what was billed line by line. We reconcile every Medicare payment against your Halaxy, Splose or practice software records so your income is correctly recorded and your BAS is accurate.
Can you handle payroll for a mix of employees and contractors?
Yes. Allied health practices often have employed practitioners, casual support staff and independent contractors. We handle award interpretation under the Health Professionals and Support Services Award, STP reporting, superannuation and leave liability tracking.
Do you work with NDIS-funded services?
Yes. We work with practices delivering NDIS-funded services, including those using Splose for plan management. We set up the right income categories in Xero and correctly classify plan-managed, agency-managed and self-managed clients.
Do you work remotely, or do I need to be based in Geelong?
We work with practices across Victoria and New South Wales remotely. All bookkeeping is handled digitally via Xero, Halaxy or Splose integrations, and secure file sharing. Phone, video or email, whatever suits you.
How much does it cost?
We charge a fixed monthly fee scoped to your practice, based on transaction volume, income streams, payroll headcount and BAS obligations. No hourly rates, no surprise invoices. We'll give you a clear quote after your free audit call.